Privacy Policy

We welcome you to the Tech9 Corporation Web Site. At Tech9, your privacy and the protection of your personal information is handled with great regard. The following text will inform you on how we use and manage the information collected at our site.

Web Site Visits
Each time you visit Tech9's Web Site, our server automatically recognizes and logs your IP address. An IP address is basically the address of the computer making a request to our web server. No personal information or detail is obtained in this data interchange—a visitor's browser is not designed to provide this information.
At Tech9, logged IP addresses are periodically reviewed and analyzed in an effort to monitor, maintain, and effectively improve our Web site. This information is retained for no other purpose and is not shared outside of Tech9.

During a Web site visit, we may ask a customer for contact information (email address, telephone number, fax number and addresses for shipping/billing). This information is collected on a voluntary basis—and only with customer approval.
The Tech9 Web site contains links to other web sites. Tech9 does not control or take responsibility for personal information collected on these sites nor is Tech9 responsible for the accuracy or the content of these sites.

Customer Information
Once you make a purchase, request a catalog or other information from Tech9, your name, shipping/mailing address, telephone number, email address and fax number are included in our customer file.

This information is used to ensure a quick, efficient flow of products and services to you.

This information may also be used for other purposes as outlined below.

Postal Addresses
Tech9 may use your mailing address to send the Tech9 catalog to keep you updated on our most current products and services.

You may elect to opt out of this use of your mailing address by emailing customerservice@t9corp.com and writing “opt out of address use” in the subject line.

Email Addresses
Email addresses may be used to communicate information of interest to you about Tech9. This includes Order Shipment/Tracking Information, Obsolete Part Bulletins, Service Change Information or other Tech9 promotional emails. You may elect to opt out of any or all of these emails by emailing customerservice@t9corp.com and writing “opt out of email use” in the subject line.
Emails may be sent by Tech9 or an authorized agent working for Tech9. All authorized agents operate with a confidentiality agreement. Information sent in this manner will always include "opt out" options.

Email addresses are never rented, sold or traded to third parties.

Other Uses of Customer Information
If you have an open account with Tech9, credit and payment history will periodically be shared with credit reporting agencies.

Customer information is also used for marketing and market research for Tech9 Corporation. Tech9 or an authorized agent working for Tech9 may complete these activities. All customer information is kept confidential.

Tech9 will share customer information with government agencies if required by law.

"Cookies"
A "cookie" is a very tiny piece of text we're asking permission to place on your computer's hard drive. If you agree, then your browser adds the text in a small file. Each "cookie" has a unique identifier and structure assigned by the sending Web site. Only the originating Web site can access a cookie left behind in a prior session (when you return to that site). Your identity will not become public information on the Internet because you visited our site.

Tech9 uses "cookies" to:
• Allow you to build an order over time, adding components throughout the day or over an extended period of time. 
• Uncommitted orders will remain available for 30 days. An order that has not been visited within that 30 day period will be removed.
• Allow you to easily return to the site to retrieve information on previous orders.
• Maintain a client/server connection or user "state" as you move between pages building an order.
• Allow you to store your user ID's.
"Cookies" are assigned an expiration date and time. Tech9's "cookies," used for online order processing, remain on your hard drive for two months. However, no more than 300 "cookies" can be stored by your browser at any one time and no more than 20 can be stored from any one site. If the "cookie" jar is filled, your browser will automatically begin deleting the oldest "cookies."
"Cookies" cannot enable the web server to read from your hard drive, get your email address against your will, destroy files on your computer, create executable programs, or obtain sensitive information about you. "Cookies" from one site cannot be read by another site; your information cannot be passed from site to site.

If you feel that your privacy is being violated by the use of "cookies," they can be erased from your hard drive. However, any links developed with the Web site that sent the "cookies" are lost. In the case of an online order with Tech9, the ability to create an order over time, or retrieve an order, would be lost.

Contact Information
Please contact us if you have any questions, concerns or comments.
Use the Contact Us Page (forms based method of communicating with Tech9), or by contacting us at:

Tech9 Corporation
Phone: 763-717-0326
Fax: 763-786-1939
Email: sales@t9corp.com
 
Note: We reserve the right to make changes to our privacy policy at any time without prior notification
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